Refund policy

Returns & Exchanges:

At Grigio, every piece is crafted with intention. We want you to be completely satisfied with your purchase.

Returns

We accept returns within 14 days of delivery.

To be eligible for a return:

• Items must be unworn, unwashed, and in their original condition.
• Original tags and packaging must be included.
• Proof of purchase is required.

Exchanges:

Need a different size? We accept exchanges within 14 days of delivery, subject to product availability.

Final Sale

The following items cannot be returned or exchanged:

• Sale items
• Gift cards
• Limited releases (if marked Final Sale)
• Customized or personalized items

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of delivery with your order number and photos. We’ll make it right.

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged or we made an error with your order.

Refunds

Once your return is received and inspected, refunds will be issued to your original payment method within 5–10 business days.

Contact

For all return requests, email:
support@weargrigio.com